Contact Great Wall Motors New Zealand
At Great Wall Motors we are here to help in any way we can.
Great Wall Motors New Zealand Head Office

Unit 6, 9A Northside Drive,
Whenuapai, Auckland 1062

Great Wall New Zealand Customer Care
Contact Customer Care
At Great Wall Motors New Zealand your experience with our vehicles is important to us. Here are some answers to some frequently asked questions.

Alternatively, please fill in the form and one of our customer service team will get back to you.

Where can I get parts?
Genuine Great Wall parts are available form your nearest dealership. Click here to find your nearest dealer. If you have any additional issues getting parts contact customer care.
What do I do if I have a warranty question?
If you have any questions regarding a Great Wall Motors warranty please contact your nearest Great Wall dealer.
Do I have to use the same Dealer that sold me my car for servicing?
You are welcome to use any authorised Great Wall Dealer in the network. Click here to find your nearest dealer.
How do I get assistance with a problem?
If your concern relates to the purchase of a vehicle, you should speak to the Dealer’s Sales Manager. Should you experience a problem from the servicing or maintenance of your vehicle, you should discuss the issue with your Dealer’s Service Manager.  If you are unable to resolve the issue after speaking to the Dealer’s Sales or Service Managers you should discuss your issue with the Dealer Principal. If the Dealer Principal is unable to resolve your the matter, please contact Great Wall Motors using the form on this page.



Unit 6, 9A Northside Drive,
Auckland 1062

*Great Wall Motors New Zealand reserves the right to change the information including, but not limited to the models, prices, colors, materials, equipment or other specifications referred to on this site at any time without prior notice. Always consult your Great Wall Motors dealer for latest specifications, availability and pricing. Images for illustration purposes only. All prices are RRP + GST + on road costs. No charge for Metallic paint. E&OE.


If you need assistance contact our Customer care department by completing the online form.

For Roadside Assistance
call 0800 492 774


Great Wall Motors Australia