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Warranty

The Great Wall New Vehicle Warranty applies to all new Great Wall vehicles first sold in New Zealand  through authorised Great Wall dealers.

The Warranty Period is 3 years or 100,000 kilometres whichever occurs first for vehicles sold and delivered prior to May 1, 2019 and after 1 July 2019.

Special Fieldays offer 1 May – 30 June 2019.
For vehicles sold and delivered from 1 May to 30 June 2019, the warranty period is 5 years / 100,000 Km.

Great Wall Motors New Zealand will repair or replace any part of the vehicle which proves defective in material or workmanship, free of any charge subject to the following terms and conditions:

Our goods come with guarantees that cannot be excluded under New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

No Warranty and nothing in this Warranty and Service Book limits the consumer guarantees under New Zealand Consumer Law in any way. In some circumstances your rights under those guarantees may be greater than your rights under the applicable Great Wall Motors Warranty, in which case Great Wall Motors New Zealand will always honour your rights under the consumer guarantees.

The commencement date of the warranty is shown on the Vehicle Information Statement on the inside front cover of the owners warranty book. This will be the date the vehicle is either (1) delivered to its first owner, or (2) put into service by Great Wall or a Great Wall Dealer as a company or demonstrator vehicle determined by the date it was reported to Great Wall as sold (which ever date is earlier).

Great Wall Motors strives to make your journey with us as hassle-free and enjoyable as possible.

USEFUL LINKS

GWM NEW ZEALAND HEAD OFFICE

570 Mt Wellington Highway,
Mt Wellington,
Auckland 1062

*Great Wall Motors New Zealand reserves the right to change the information including, but not limited to the models, prices, colors, materials, equipment or other specifications referred to on this site at any time without prior notice. Always consult your Great Wall Motors dealer for latest specifications, availability and pricing. Images for illustration purposes only. All prices are RRP + GST + on road costs. No charge for Metallic paint. E&OE.

CONNECT WITH GWM

If you need assistance contact our Customer care department by completing the online form.

For Roadside Assistance
call 0800 492 774

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